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CompTIA Network+ — Practice Exam

5.0 Network Troubleshooting: practice questions

Our CompTIA Network+ bank has 78 questions on this topic. Here are 5 of them with answers; the full mock exam draws from every topic, like the real one.

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Question 1

On Windows, which command releases and renews a DHCP address?

  1. ifconfig down
  2. netstat -r
  3. ipconfig /release and ipconfig /renew
  4. nslookup /renew
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C. ipconfig /release and ipconfig /renew — ipconfig handles Windows IP settings; ip or ifconfig is used on Linux.

Question 2

In Rapid STP, which port state forwards frames and learns MACs?

  1. Discarding
  2. Learning
  3. Forwarding
  4. Blocking
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C. Forwarding — RSTP states are discarding, learning and forwarding; only forwarding passes user traffic.

Question 3

Signal strength drops along a long copper or fiber run. What is this called?

  1. Attenuation
  2. Crosstalk between adjacent pairs
  3. Jitter
  4. Latency
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A. Attenuation — Attenuation is loss of signal over distance.

Question 4

A technician's theory is tested and proves wrong. What is the next step?

  1. Implement the original fix anyway and monitor the results
  2. Establish a new theory or escalate
  3. Document and close the ticket
  4. Reboot every switch
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B. Establish a new theory or escalate — If the theory is not confirmed, form a new one or escalate (5.1).

Question 5

A user reports email, printing and Wi-Fi problems at once. What does the methodology recommend?

  1. Fix the easiest one and close the ticket
  2. Replace the user's PC
  3. Approach multiple problems individually
  4. Assume one root cause and skip testing
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C. Approach multiple problems individually — Treat separate problems separately, even if they arrived together.

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