ISA Board Certified Master Arborist (BCMA) — Practice Exam
Business relations: practice questions
Our ISA Board Certified Master Arborist bank has 15 questions on this topic. Here are 5 of them with answers; the full mock exam draws from every topic, like the real one.
Question 1
Who should ISA's Branding and Style Guide be followed by?
- Credential holders publicizing their credential
- Only exam proctors
- Only ISA staff and exam proctors; credential holders may not use the logo
Show the answer
A. Credential holders publicizing their credential — BCMA program guide.
Question 2
Why is getting an experienced appraiser important, per ISA?
- Appraisals are never used in court
- An inappropriate valuation method can produce a value that won't be accepted
- All methods give identical values, so the choice of appraiser makes no difference
Show the answer
B. An inappropriate valuation method can produce a value that won't be accepted — ISA Tree Values brochure.
Question 3
Who does ISA say homeowners should be wary of?
- People going door to door offering bargains
- ISA-credentialed arborists
- Arborists who give written contracts and ask for a signature before starting
Show the answer
A. People going door to door offering bargains — Get it in writing.
Question 4
Which items does the BCMA outline list under communicating risk findings?
- Only email
- Only phone calls
- Only email, so there is a written record of every finding sent to the client
- Written, verbal, photograph and video options
Show the answer
D. Written, verbal, photograph and video options — Key report components include scope, method, mitigation options and residual risk.
Question 5
What does ISA say most reputable arborists ask clients to sign?
- A waiver of all liability for damage
- Nothing
- A blank check
- A contract
Show the answer
D. A contract — Read it carefully and ask questions.