CRCST Sterile Processing Technician Exam — Practice
Professional Development and Human Relations: practice questions
Our CRCST bank has 21 questions on this topic. Here are 5 of them with answers; the full mock exam draws from every topic, like the real one.
Question 1
Which HIPAA principle limits PHI use to what is needed for the task?
- Implied consent
- Maximum disclosure
- Open access
- Minimum necessary
Show the answer
D. Minimum necessary — HHS: covered entities must make reasonable efforts to limit PHI to the minimum necessary.
Question 2
The prefix 'arthro-' refers to
- A joint
- The heart
- The skin
- The stomach
Show the answer
A. A joint — Arthro- means joint (arthroscopy, arthroplasty).
Question 3
What is a good way to keep current with industry practice changes?
- Wait for a survey citation to show what changed
- Attend in-services and continuing education
- Rely only on what was learned in school
- Ignore new IFUs until a supervisor explains them
Show the answer
B. Attend in-services and continuing education — The outline lists continuing education, conferences and keeping current with industry changes.
Question 4
Which type of work group brings people from different departments together to solve a shared problem?
- Cross-functional team
- Informal break group
- Department-only meeting
- Single-shift task group
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A. Cross-functional team — The outline lists quality, task and cross-functional teams.
Question 5
Several cases need trays at once and only one washer is free. What skill is most needed?
- Wait for a supervisor to decide everything
- Choose the easiest trays first
- Prioritize by the surgery schedule
- Process trays in alphabetical order
Show the answer
C. Prioritize by the surgery schedule — The outline lists decision-making skills such as prioritizing and anticipating customer needs.