CompTIA A+ Core 2 — Practice Exam
4.0 Operational Procedures: practice questions
Our CompTIA A+ Core 2 bank has 60 questions on this topic. Here are 5 of them with answers; the full mock exam draws from every topic, like the real one.
Question 1
Which remote access method shares the graphical desktop using the RFB protocol, commonly on TCP 5900?
- RDP
- SSH
- VNC
- WinRM
Show the answer
C. VNC — Virtual Network Computing uses the Remote Framebuffer protocol, typically starting at port 5900.
Question 2
Why should RDP not be exposed directly to the internet on port 3389?
- It disables Windows Update
- It only works on Linux servers and needs SSH keys
- It is a frequent target for brute-force attacks
- It requires a dial-up modem
Show the answer
C. It is a frequent target for brute-force attacks — Exposed RDP is heavily scanned and brute-forced; use a VPN or gateway, MFA and Network Level Authentication.
Question 3
When writing up a support ticket, what should the progress notes contain?
- Jargon so other techs understand
- Clear, concise steps taken and their results
- Only the final resolution, once the ticket closes
- Personal opinions about the user
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B. Clear, concise steps taken and their results — Progress notes should record what was done and what happened, written clearly for anyone who picks up the ticket.
Question 4
A company buys software once and may use that version indefinitely. What license type is this?
- Subscription license
- Perpetual license
- Open-source license
- Trial license
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B. Perpetual license — A perpetual license grants use of the version purchased without a time limit.
Question 5
Which regulated data type is covered by the PCI DSS standard?
- Passport numbers only
- Employee performance reviews
- Health records
- Payment card data
Show the answer
D. Payment card data — PCI DSS sets security requirements for organizations that handle payment card data.