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Responsible Beverage Service (Alcohol Server) Certification

Policies and responsible practices: practice questions

Our Responsible Beverage Service bank has 21 questions on this topic. Here are 5 of them with answers; the full mock exam draws from every topic, like the real one.

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Question 1

Frequent police calls to a licensed venue may lead to:

  1. An automatic tax refund
  2. A longer licence term
  3. Action to suspend or revoke the licence
  4. Nothing; police calls never affect a licence
Show the answer

C. Action to suspend or revoke the licence — Frequent calls for law enforcement assistance can be grounds for administrative action to suspend or revoke the licence.

Question 2

When should an establishment review its alcohol service policies?

  1. Regularly, and especially after repeated incidents
  2. Only when the licence is about to expire or be renewed
  3. Never, once they are approved
  4. Only after a staff member quits
Show the answer

A. Regularly, and especially after repeated incidents — Policies should be reviewed for relevance and accuracy, especially if there are frequent incidents needing police help.

Question 3

Why does using correct pours help a server follow the rules?

  1. It lets the server serve more drinks per hour
  2. It lets the server count how much a guest has actually had
  3. It removes the need to watch guests for signs of intoxication
  4. It allows free pours for regulars
Show the answer

B. It lets the server count how much a guest has actually had — Correct pours help servers calculate consumption and so avoid serving obviously intoxicated guests.

Question 4

Which of these belongs in a written incident log?

  1. The daily lunch specials
  2. Each staff member's music and playlist preferences
  3. Weather forecasts
  4. A time service was stopped for a guest
Show the answer

D. A time service was stopped for a guest — Incident logs record stopped service, arranged transport, seized IDs, illness from overconsumption, injuries, illegal or violent incidents, and police calls.

Question 5

Why should a venue log every call for police assistance?

  1. Because police require a copy of the menu
  2. So staff share information and see patterns
  3. To avoid paying for police visits
  4. Because guests ask for it
Show the answer

B. So staff share information and see patterns — The incident log records police calls and other incidents so that employees communicate and management can respond.

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