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Certified Nursing Assistant (CNA) — Written Exam

Residents' rights and ethics: practice questions

Our CNA bank has 23 questions on this topic. Here are 5 of them with answers; the full mock exam draws from every topic, like the real one.

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Question 1

What is 'false imprisonment'?

  1. Locking a medication cart
  2. Helping a resident to bed
  3. Unlawfully restraining or confining a resident against their will
  4. Closing a resident's door to give them privacy during personal care
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C. Unlawfully restraining or confining a resident against their will — Inappropriate restraints can be false imprisonment.

Question 2

A resident gives you $20 as a thank-you. What should you do?

  1. Accept it and put it in the activity fund
  2. Accept it and share it with coworkers so it's fair to everyone
  3. Ask for more
  4. Politely refuse; accepting gifts is usually against policy
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D. Politely refuse; accepting gifts is usually against policy — Gifts can lead to accusations of exploitation.

Question 3

What is the role of the ombudsman?

  1. To hire staff
  2. To advocate for residents and investigate complaints
  3. To give medications
  4. To manage the nursing home's budget and staff hiring
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B. To advocate for residents and investigate complaints — Long-term care ombudsmen are independent of the facility.

Question 4

Which action respects a resident's dignity?

  1. Knocking before entering and addressing them by their preferred name
  2. Rushing their care
  3. Calling them by an affectionate name like 'honey' to make them feel cared for
  4. Chatting with a coworker during their care
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A. Knocking before entering and addressing them by their preferred name — Treat each resident as an individual.

Question 5

What is neglect?

  1. Following the care plan exactly even if the resident objects
  2. Respecting a refusal
  3. Giving too much care
  4. Failing to provide the care and services a resident needs
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D. Failing to provide the care and services a resident needs — Leaving a resident in a wet bed for hours is neglect.

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