US Security Guard License Exams (Florida Class D, New York, California, Texas)
Conduct and ethics: practice questions
Our US Security Guard bank has 12 questions on this topic. Here are 3 of them with answers; the full mock exam draws from every topic, like the real one.
Question 1
A guard on the night shift feels very drowsy. The best course is to:
- Tell the supervisor and follow the procedure for relief
- Take a short nap in the guard booth with the door locked
- Leave the post to buy coffee without telling anyone
- Turn off the radio so that calls do not wake them
Show the answer
A. Tell the supervisor and follow the procedure for relief — Sleeping or being inattentive on duty is misconduct. Shift-work readiness, including getting enough sleep, is part of the guard's own responsibility.
Question 2
A guard is offered a gift by a contractor who wants faster access to the site. The guard should:
- Decline it and follow the normal access procedure
- Accept it if it is worth less than a meal
- Accept it and let the contractor through the gate quickly
- Accept it and share it with the other guards on the shift
Show the answer
A. Decline it and follow the normal access procedure — Honesty and integrity are core parts of a guard's code of ethics. Accepting favors in exchange for bending procedures is a conflict of interest.
Question 3
Which approach best reflects 'effective assertiveness' for a guard?
- Raising the voice and using threats to show authority
- Calm, clear and firm communication that respects the other person
- Avoiding any confrontation at all, even when rules are clearly being broken
- Using sarcasm and put-downs so that troublemakers back down quickly
Show the answer
B. Calm, clear and firm communication that respects the other person — Effective assertiveness means stating expectations clearly and firmly without aggression. Threats and sarcasm escalate situations.
More US Security Guard topics
- Role of the security officer
- Communication and de-escalation
- Observation and reports
- Access control and patrol
- Emergencies and fire
- Terrorism and suspicious activity
- Active shooter
- Special situations
- Licensing (FL)
- Firearms (FL)
- Detention and arrest (FL)
- Curriculum topics (FL)
- Registration (NY)
- Training (NY)
- Discipline (NY)
- Arrest powers (NY)
- Use of force (NY)
- Registration and training (CA)
- Arrest powers (CA)
- Merchant's privilege (CA)
- Trespass (CA)
- Use of force (CA)
- Licensing (TX)
- Conduct and identification (TX)
- Offenses (TX)