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SIA Door Supervisor Licence (Level 2 Award exams)

Protecting vulnerable people: practice questions

Our SIA Door Supervisor bank has 14 questions on this topic. Here are 5 of them with answers; the full mock exam draws from every topic, like the real one.

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Question 1

Why should door supervisors be cautious before ejecting a vulnerable person?

  1. It will always damage the venue's reputation
  2. Vulnerable people cannot legally be ejected under any circumstances by door staff
  3. Ejections always need a police officer present
  4. Putting them out alone could expose them to serious harm
Show the answer

D. Putting them out alone could expose them to serious harm — The duty of care continues after the door. Consider the person's safety and how they will get home.

Question 2

Which of these could indicate physical abuse?

  1. A plaster on a cut finger with a clear explanation
  2. Wearing a coat on a cold night
  3. Being tired after a long shift
  4. Unexplained or repeated injuries with inconsistent explanations
Show the answer

D. Unexplained or repeated injuries with inconsistent explanations — Repeated or unexplained injuries, fear of a partner, and stories that don't match can indicate abuse.

Question 3

Which signs may suggest a customer's drink has been spiked?

  1. Being loud, happy and singing along with friends after a few drinks
  2. Sudden confusion or loss of balance out of line with their drinking
  3. Asking for a glass of water
  4. Wanting to leave at closing time
Show the answer

B. Sudden confusion or loss of balance out of line with their drinking — Spiking signs include sudden drowsiness, confusion, loss of coordination or unconsciousness. Treat as a medical emergency and inform police.

Question 4

Which of these is anti-social behaviour a door supervisor may deal with?

  1. Groups shouting and urinating in the street outside the venue
  2. People leaving at closing time in an orderly way
  3. Customers queueing quietly
  4. A customer asking about prices
Show the answer

A. Groups shouting and urinating in the street outside the venue — Anti-social behaviour causes harassment, alarm or distress to others. Follow venue policy and involve the police where needed.

Question 5

Which person is most likely to be vulnerable at closing time?

  1. Someone alone, very drunk and unsure how to get home
  2. A group waiting for a booked minibus
  3. A sober driver collecting friends
  4. A couple walking to the taxi rank
Show the answer

A. Someone alone, very drunk and unsure how to get home — Isolation and intoxication together increase risk. Offer help to get them home safely.

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