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SIA Door Supervisor Licence (Level 2 Award exams)

Standards of behaviour: practice questions

Our SIA Door Supervisor bank has 11 questions on this topic. Here are 3 of them with answers; the full mock exam draws from every topic, like the real one.

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Question 1

Who should a door supervisor report incidents to?

  1. Management, in line with venue procedures
  2. Only friends who work at other venues
  3. The local newspaper
  4. Nobody, unless someone was injured
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A. Management, in line with venue procedures — The standards require all incidents to be reported to management.

Question 2

A door supervisor is very tired after working another job all day. Why does this matter?

  1. It only matters for close protection work
  2. Operatives must be fit for work and stay alert
  3. It doesn't matter if the venue is quiet
  4. It only matters if the SIA happens to inspect the venue that night
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B. Operatives must be fit for work and stay alert — The standards say to be fit for work and remain alert at all times.

Question 3

Which of these breaks the SIA's standards of behaviour?

  1. Greeting customers politely
  2. Reporting an incident to management
  3. Letting friends in free while making others pay
  4. Following the employer's dress code
Show the answer

C. Letting friends in free while making others pay — Operatives must not show preferential treatment towards individuals.

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