semplr.

Exams · Certifications · Licensing

Life and Health Insurance Producer Exam

Conduct (MA): practice questions

Our Life & Health Insurance bank has 7 questions on this topic. Here are 3 of them with answers; the full mock exam draws from every topic, like the real one.

Start the free mock exam

Question 1 · Massachusetts

May a Massachusetts licensed producer pay a referral fee to the agency's own unlicensed employees for customers they refer?

  1. Only for property and casualty referrals
  2. No, any compensation to an unlicensed person is prohibited
  3. Yes, referral fees to the producer's unlicensed employees are expressly permitted
  4. Only if the employee completes a prelicensing course within one year
Show the answer

C. Yes, referral fees to the producer's unlicensed employees are expressly permitted — M.G.L. c. 175, sec. 177.

Question 2 · Massachusetts

Circulating a false statement that maliciously criticizes a competing insurer's financial condition, intended to injure it, is defined in Massachusetts as:

  1. Boycott and coercion
  2. Misrepresentation
  3. Defamation
  4. Unfair discrimination
Show the answer

C. Defamation — M.G.L. c. 176D, sec. 3(3).

Question 3 · Massachusetts

How long must Massachusetts agents and brokers keep written communications expressing a grievance?

  1. Until the next market conduct exam of the insurer
  2. Five years from the date of the complaint
  3. One year, unless the complaint went to the Division
  4. Two years from receipt, with a record of their disposition
Show the answer

D. Two years from receipt, with a record of their disposition — M.G.L. c. 176D, sec. 3(10).

More Life & Health Insurance topics